Due to current circumstances regarding the COVID-19 pandemic, we are currently operating a limited service and response times are longer than normal.
All of our services and latest information are available on our website using the main navigation or found on our dedicated COVID-19 FAQ page. If you can’t find the information you need, the fastest way to get hold of us is to email firstname.lastname@example.org or you can call us on 0800 408 5500.
You should receive one of these if a Gas Safe registered engineer installs a heat producing gas appliance in your property. It’s effectively a way of informing the Local Authority of the new appliance, and you should receive it in the post within 28 days of a new appliance being installed. Find out more information on Building Regulations certificates.
If you require a duplicate Building Regulations Compliance Certificate you can do this online or call us on 0800 408 5500 and chose option 6. There is a charge for duplicate certificates, this is £6 including VAT.
As a result of recent COVID-19 restrictions affecting the ability of registered engineers to renew their gas safety qualifications, registrations have been temporarily extended.
Therefore, if your engineer’s ID card shows a job category which has expired on or from the 1 March 2020 and this type of work is due to be carried out at your property, please check the engineer’s current registration status. You can do this by using our on-line Find and Check services.
The documentation an engineer leaves after having fitted, serviced or safety checked an appliance is dependent upon the purpose and type of work carried out. The only documentation required by law is a Landlord Gas Safety Record. It will detail exactly what checks the engineer has carried out and if the appliances checked meet the appropriate safety standards. Find out more about Gas Safety Records.
Manual to the Building Regulations An enhanced Manual to the Building Regulations designed to be clear and useful for a range of audiences, and a fully searchable PDF of all Approved Documents.