Our Policies

The documents in this section explain the standards we set in delivering our services.

Information about these policies, such as how we manage your personal data, who to speak to if you are not satisfied and all of the other essential information you need about Gas Safe Register is contained in this section.

These documents are continually reviewed, so please check back here for the latest version. If you cannot find what you are looking for please contact us at register@gassaferegister.co.uk

Below is a chart of all the policies within Gas Safe Register and a list of downloads currently available.

Policy chart showing how our policy documents fit into our business. Our Undermining policies are Consumer, Registration, complaints against the register, sanctions, refunds, brand enforcement and privacty policy. Our Supporting documentation is consumer inspection faction (for consumer and registration policies), sanctions guidelines for sanction policy, brand guidlines and brand licensing agreements support our brand enforcement policy.

Page last updated: 23rd December 2019.

Useful Downloads


Featured Content

Concerns & Reporting Illegal Gas Work

If you have safety concerns over work carried out by a registered business, or are aware of a fitter carrying out illegal gas work, you can report the details to us.

Gas Safety Certificates & Records

What’s the difference between a Building Regulations Compliance Certificate and a Gas Safety Record, and when do you need them? More info here.