Privacy and cookies
Your privacy is important to us and we are committed to protecting it.
The primary purpose of the Gas Safe Register website, is to promote gas safety and as a resource help consumer’s find and validate that businesses and engineers are registered and report illegal or dangerous gas work. It also enables businesses to manage their registrations and report notifiable gas work.
Controllers of personal information
The relevant Health and Safety Executive are the data controller for any personal data or sensitive personal data provided to or gathered by GasSafeRegister.co.uk, in the delivery of the Gas Safe Register. The relevant Health and Safety Executive registered offices are:
Great Britain: HSE, Redgrave Court, Merton Road, Bootle, L20 7HS
Northern Ireland: HSE, 83 Ladas Drive, Belfast, Drive, Belfast, BT6 9FR
Isle of Man: HSE, Thie Slieau Whallian, Foxdale Road, St Johns, Isle of Man, IM4 3AS
Guernsey: Commerce & Employment Department, Raymond Falla House, Longue Rue, St Martins, Guernsey, GY1 6AF
Capita Gas Registration and Ancillary Services Limited, trading as Gas Safe Register, processes data under the General Data Protection Regulation and operates the Gas Safe Register Scheme on behalf of the Health & Safety Executive who is the Data Controller.
References to “Gas Safe Register” in this policy are to the data processor acting on behalf of the HSE.
What personal information will GasSafeRegister.co.uk collect about me?
When you interact with Gas Safe Register we sometimes receive personal information about you. For example, if you sign up to our eNewsletter, order leaflets or submit a form you might tell us who you are, your contact details and about an experience you may have had.
How will Gas Safe Register use my information?
If you choose to sign up to our eNewsletter, order leaflets or submit a form we will use your personal information for a number of purposes including the following:
- To deal with your requests and enquiries;
- To contact you about any enquiry you have made
- To provide you with services (e.g. to send you the eNewsletter if you have signed up to it)
- To investigate your complaint and produce a report
- To conduct satisfaction surveys, where we have your consent
This information may also be used to improve the service provided via our website, prevent or detect fraud or abuses of our website or the Register, and to enable third parties to carry out technical, logistical or other functions on our behalf.
We will keep your information confidential and Gas Safe Register will not sell, share, transfer or rent the information collected on this site other than as disclosed in this statement. If you have signed up to receive our eNewsletter you can opt-out of receiving further emails from us at any stage using the unsubscribe link on the eNewsletter.
Who will the information be shared with?
By submitting your personal information through this website, you are consenting to it being processed in the manner described above.
We will not share your personal information with any third party that intends to use it for direct marketing purposes, unless we have specifically informed you and you have given us specific permission to do this.
We may use third parties, like service providers, agents or contractors to provide support and administration assistance for internal operations or our websites, applications and online advertisements.
These third parties may come into contact with your personal information in the course of providing their services to us. They must provide equivalent levels of security for your personal information as CGRAS and, where required, are bound by legal agreement to keep your personal information private, secure and to process is only on the specific instructions of CGRAS.
How secure is information about me?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place appropriate physical, technological, operational and managerial procedures to safeguard and secure the information we collect online.
All our users' information, not just personal information, has restricted access. Our employees must use password-protected log-in screens to gain entry to restricted information. Furthermore, all employees are kept up-to-date on our security and privacy practices. When new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure your information is protected.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
Can I find out what personal information Gas Safe Register holds about me?
You are entitled to know whether we hold personal data about you and, if we do, to have access to that personal data and request that it be corrected if it is inaccurate. Individuals can find this out by making a ‘subject access request’. If we do hold information about you we will:
- Give you a description of it
- Tell you why we are holding it
- Tell you who it could be disclosed to and
- Let you have a copy of the information in an intelligible form
To make a request for any personal information we may hold you need to put your request in writing by sending an email to firstname.lastname@example.org, or by writing to the address provided below.
What about third-party advertisers and links to other websites?
Our site may include third-party advertising and links to other websites of interest. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
Please be aware that Gas Safe Register is not responsible for the privacy practices or content of such other websites. We encourage our users to be aware that once you have used these links to leave our site we do not have control over that other website. You should always look at the privacy statements of each applicable website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Notices and revisions
Notification of changes
You may opt-out of receiving information from us by email at any time by sending an email to email@example.com or by written notice to us.
Gas Safe Register
PO BOX 6804