By phone: 0800 408 5500
If you have hearing difficulties you can use our text phone service on 0800 408 0606.
Outside of our office hours (9am-5:30pm Mon-Thu, 9am-5pm Fri) you can use this website to find or check a Gas Safe registered engineer or call 0800 408 5500 and use the automated telephone service.
By email: firstname.lastname@example.org
PO Box 6804
All contact with Gas Safe Register will be dealt with in a prompt and professional manner.
The list below provides guidance on what you can expect when contacting us:
Further guidance about our Services and Policies can be viewed on our Policies page.
In an emergency
If you smell gas then call the free 24-hour National Grid Gas Emergency Helpline:
England, Scotland and Wales: 0800 111 999
Isle of Man: 01624 644 444
Northern Ireland : 0800 002 001
Jersey: 01534 755555
Guernsey: 01481 749000
If you are a gas engineer and you wish to contact us regarding your renewal or registration with Gas Safe Register then please either email us at email@example.com or call us on 0800 408 5577 or 01256 650005.
For technical support please call 0800 408 5577 or 01256 650005 and select option 1. Alternatively please email technical support at firstname.lastname@example.org.
*PLEASE NOTE THIS NUMBER IS FOR PRESS AND MEDIA ENQUIRIES ONLY*
Telephone: 0207 6542 399
If you have a complaint about Gas Safe Register please call us on 0800 408 5500 or email email@example.com
If you have a complaint about a Gas Safe registered engineer you can make a complaint via our website.
If you rent a property and your landlord is not complying with gas safety law you can complain to the Health and Safety Executive (HSE) via the HSE website.
For emergency contacts and other contact details visit our useful contacts page.