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Contact us

Here's how you can get in touch with Gas Safe Register.

General enquiries

By phone: 0800 408 5500

If you have hearing difficulties you can use our text phone service on 0800 408 0606.

Outside of office hours and when Gas Safe Register is closed you can use this website to find or check a Gas Safe registered engineer or call 0800 408 5500 and use the automated telephone service.

By email:

By post:
PO Box 6804
RG24 4NB

In an emergency
If you smell gas then call the free 24-hour National Grid Gas Emergency Helpline:

England, Scotland and Wales: 0800 111 999
Isle of Man: 01624 644 444
Northern Ireland : 0800 002 001
Jersey: 01534 755555
Guernsey: 01481 749000

Gas engineers
If you are a gas engineer and you wish to contact us regarding your renewal or registration with Gas Safe Register then please either email us at or call us on 0800 408 5577 or 01256 650005.

For technical support please call 0800 408 5577 or 01256 650005 and select option 1. Alternatively please email technical support at

Media enquiries

Telephone: 0207 654 2199

Marketing requests
You can order Gas Safe leaflets and posters via our online form. For web banners and any other general marketing requests please email

If you have a complaint about Gas Safe Register please call us on 0800 408 5500 or email

If you have a complaint about a Gas Safe registered engineer you can make a complaint via our website.

If you rent a property and your landlord is not complying with gas safety law you can complain to the Health and Safety Executive (HSE) via the HSE website.

For emergency contacts and other contact details visit our useful contacts page.