Normal opening hours are 7.30am-7pm Mon-Fri, 8am-1pm Sat. Outside of these times you can use this website to find or check a Gas Safe registered business or engineer or call 0800 408 5500 and use the automated telephone service.
If you have lost or misplaced your Building Regulations Certificate, you can order a duplicate/replacement certificate online.
For General Enquiries
Phone: 0800 408 5500
PO Box 6804
01256 341 501
Use our text phone service
Phone: 0800 408 0606
(You will need access to a Minicom text-based phone system, designed for Linux software in order to use this service.)
Phone: 020 7010 0800 (Press/Media enquiries only - for marketing queries please use email address below)
Leaflet requests: You can use our online form to order free leaflets and posters.
Email: firstname.lastname@example.org for other marketing queries.
Correspondence and emails will be responded to within 5 business days
If you have a complaint about a Gas Safe registered engineer you can make a complaint via our website.
If you rent a property and your landlord is not complying with gas safety law you can complain to the Health and Safety Executive (HSE) via the HSE website.
If you have a complaint about Gas Safe Register please call us on 0800 408 5500 or email email@example.com.