We are happy to investigate any gas safety complaints you may have about work carried out by a registered engineer, be it at your property or another address. Likewise, if you’re aware that someone is carrying out gas work outside of registration, you can report the matter to us and we will look to investigate.
Report an illegal gas worker
If anyone is doing gas work in the United Kingdom, Isle of Man or Guernsey and they are not Gas Safe registered, they could be working illegally. If you have any information on businesses or individuals carrying out illegal gas work, you can report them.
Complaints against Gas Safe registered businesses
If you have safety concerns over gas work carried out by a registered engineer we can investigate.