The Gas Safe Register is operated by Capita Gas Registration and Ancillary Services Ltd (CGRAS) on behalf of the Health and Safety Executive (HSE) under a service concession agreement. The performance of CGRAS is measured in three ways:
This KPI is measured through quarterly surveys with the general public, which are conducted online and in face-to-face interviews.
This KPI is measured through a quarterly survey with consumers who use the Gas Safe Register service online and on the phone:
This KPI is measured through a quarterly survey with registered engineers who use the Gas Safe Register service online and on the phone:
If you have any queries regarding this information please contact the Gas Safe Register