General Gas Safe Register enquiries:
Consumers: 0800 408 5500
Engineers: 0800 408 5577
(Normal office hours are 7.30am-7pm Mon-Fri, 8am-1pm Sat)
Gas Emergency Contacts
Country | Natural Gas (NG) | Liquified Petroleum Gas (LPG) | Towns Gas/Mains Gas** |
---|---|---|---|
England, Wales and Scotland | 0800 111 999 | Contact number on bulk storage vessel or meter* | N/A |
Northern Ireland | 0800 002 001 | Contact number on bulk storage vessel or meter* | N/A |
Isle of Man | 0808 1624 444 | 0808 1624 444 | 0808 1624 444 |
Guernsey | N/A | 01481 749000 | 01481 749000 |
Jersey | N/A | 01534 755555 | 01534 755555 |
*This applies for bulk and metered supplies – for cylinder supplies please see local telephone directory for contact details. On caravan sites and boats, the site owner and/or boat operator may also have gas safety responsibilities.
**Guernsey and Jersey use a manufactured LPG/air mixture commonly known as ‘mains gas’, served to customers from an underground mains. The Isle of Man has a similar system known as ‘towns gas’, however many of the LPG/air installations on this network are currently being converted to burn natural gas.
Contact Your Energy Supplier
Details of the six main energy suppliers:
Details of the three main LPG suppliers:
Other contacts
Fuel | Useful contact details |
---|---|
Gas |
HSE Great Britain (HSE): 0800 300 363, www.hse.gov.uk HSE Northern Ireland (HSENI): 0800 0320 121, www.hseni.gov.uk Health And Safety At Work Isle of Man (HSWI): 01624 685881, www.gov.im HSE Guernsey: 01481 234567, www.gov.gg/hse |
Oil and Biofuel | OFTEC: 01473 626298, www.oftec.org |
Solid fuel and Biomass | HETAS: 01684 278170, www.hetas.co.uk |
Plumbing |
APHC: 0121 711 5030, www.aphc.co.uk CIPHE: 01708 472791, www.ciphe.org.uk or info@ciphe.org.uk SNIPEF (Scotland and Northern Ireland only): 0131 556 0600, www.snipef.org or info@snipef.org |
Further information
Consumer Advice:
Building regulations advice:
CO alarm advice:
Medical information:
Patient support groups:
Gas industry normative documents:
Download the latest Legislative Normative and Informative document list