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Order replacement certificate

Lost your certificate? Order a replacement here

A Building Regulations Compliance Certificate is an important document for homeowners – but if you can’t find yours don’t worry, we can arrange for a replacement to be sent.

If your details are on our system we can send out a duplicate certificate at a charge of £5 plus VAT. Please note only one certificate can be ordered at a time, and the certificate will be emailed out to an email address you provide, and posted to the installation address only.

Simply click on the box below and input your address details to begin the process of ordering your replacement certificate. Once we’ve confirmed your address we’ll take you through the payment process to complete your order.

If your address details aren’t bringing up a match, you’ll need to contact the Gas Safe registered business who did the work to check they’ve notified it to us.

Please note you will need an email address to order online. If you do not have an email address please contact Customer Services on 0800 408 5500.


Order replacement certificate