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What to do in a gas emergency

Can you smell gas?

Feeling ill? Headaches... nausea... dizziness?

Badly fitted and poorly serviced gas boilers, cookers and fires can cause gas leaks, fires, explosions and carbon monoxide poisoning.

In a gas emergency act quickly and take the following safety steps:

  • Get fresh air immediately. Open all doors and windows to ventilate the room 
  • Switch off the appliance and do not use it again until it has been checked by a Gas Safe registered engineer
  • Turn off the gas supply at the mains 
  • Call the National Gas Emergency number (see below)
  • If you are feeling ill visit your GP or the hospital immediately and tell them that your symptoms may be related to carbon monoxide poisoning
  • Contact a Gas Safe registered engineer to check and fix the appliance.

National Gas Emergency number: 0800 111 999.

This telephone number is for England, Scotland and Wales. For a list of emergency numbers for other regions visit our useful contact numbers page.


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