barbara's story warns against illegal gas work

Barbara image

In September 2007, Barbara had a new boiler installed by a local gas fitter claiming to be registered. After saving for three years the boiler installation cost Barbara nearly four thousand pounds but slowly problems with the central heating began to emerge. After calling him back a number of times Barbara’s son-in-law called a plumber friend to give an independent professional opinion. It was discovered that there were a number of faults putting her at risk from faulty gas work.

Barbara said:

The stress of this whole experience has had a big impact on my health and I've lost a great deal of hard-earned money. I trusted him because he claimed he was registered. I can’t believe someone who was so charming could be so deceitful”

Despite having been proven to carry out illegal gas work, subsequently being investigated by Gas Safe Register, and being served a prohibition notice by HSE, he continued to advertise in the local newspaper, offering his ‘friendly reliable service’. He used a fictitious registration number and falsely stated that he is “Gas Safe registered”.

Dangerous gas work can be deadly. Only use a Gas Safe registered engineer.

Better Gas Safe than sorry. Always check the card.

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