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illegal gas workers - real stories from the victims of illegal gas work

The victims of illegal gas work are a heartbreaking reminder of why we need to use a Gas Safe registered engineer.

 

Ceredig’s story:

In December 2006 Pensioners Margaret Eileen Powell, 72, and Thomas Gwyn Morgan, 74, were found dead at Mrs Powell's Brecon home. Twelve days earlier self-employed gas engineer Tongue had serviced her gas boiler and had inadvertently left it in a lethal condition.

Despite being a registered (then CORGI-registered) engineer, Tongue's registration for that type of boiler had lapsed three years earlier. He was jailed for three years after being found guilty of manslaughter.

Ceredig (brother of Thomas Gwyn Morgan) said:

Two families have suffered here as a result of illegal gas work. Incidents like these could be prevented if people protect themselves by using a Gas Safe Registered engineer.”

Barbara’s story:

In September 2007, Barbara had a new boiler installed by a local gas fitter claiming to be registered. The boiler installation cost Barbara nearly four thousand pounds but slowly problems with the central heating began to emerge. After calling him back a number of times Barbara’s son-in-law called a plumber friend to give an independent professional opinion. It was discovered that there were a number of faults putting her at risk from unsafe gas work.

Barbara said:

I trusted him because he claimed he was registered. I can’t believe someone who was so charming could be so deceitful”

Despite having been proven to carry out illegal gas work, subsequently being investigated by Gas Safe Register, and being served a prohibition notice by HSE, he continued to advertise in the local newspaper, offering his ‘friendly reliable service’. He used a fictitious registration number and falsely stated that he is “Gas Safe registered”.

Lisa’s story:

Lisa and her partner took up rental of a caravan in West Sussex in Spring 2009. Shortly after moving in Lisa started suffering from headaches and nausea and one week later the couple noticed the smell of gas.  After notifying their landlord he arranged for someone to come out and investigate. Having been made aware of Gas Safe Register by a friend Lisa asked for the man’s Gas Safe Register ID card. He replied

I work for myself. I’m not Gas Safe Registered because it would cost me £2,000 and then your landlord couldn’t afford me and problems like these wouldn’t get fixed”.

Dubious about the man’s level of competence, Lisa rang Gas Safe Register and an inspector was sent out. The Gas Safe Register Investigations Officer found a number of dangerous faults throughout the property, including the majority of air vents from the cooker and the gas fire being either filled with foam or blocked. The property was extremely unsafe resulting in the couple having to leave and move back with relatives.

Jan’s story:

In 2007, Jan decided to have an LPG gas fire put in her dining room. A gas fitter working as an operative for a registered business quoted them for the fire installation on behalf of the business, and then had a word in her ear that he could do it cheaper as a “foreigner”.  Wanting to save money and believing he was registered privately Jan chose him for the work.

Soon after the installation, Jan began having terrible heavy nosebleeds and severe headaches, both of which were a mystery to her doctor. Jan then started noticing a blackening of the brickwork on the fireplace.  After contacting a different engineer, a full investigation revealed the gas fire fitted badly and had many dangerous faults. Like most people, Jan assumed the fitter was registered and able to work privately because he was registered to work on jobs under another business. He was in fact working illegally.

Anne’s story:

In 2004, Anne bought a house that needed a new heating system and gas fire.  She knew she needed a gas fitter who was (then CORGI) registered, and thought the person she found was qualified to do the job. 

When Anne returned from work on Good Friday the following year, she found her 14 year old daughter, Alex, lying on the floor outside the bathroom.  She checked for a pulse and saw the bubbles around Alex’s mouth (caused as she had struggled for air).  The emergency services came and realised immediately that it was CO poisoning. 

Anne ultimately discovered the person who fitted the gas fire was working illegally and was not qualified or registered to carry out work on gas fires.  He was prosecuted and received a two-year sentence for manslaughter.

Anne said:

He took my daughter’s life, and he took my life away. My message to anyone who wants gas work done in their home is never to use an illegal gas fitter and to always check the fitter’s card to make sure that he is Gas Safe registered to do all the work you need doing.”

 

Jenny’s story:

Jenny’s property suffered damage during the floods in June 2007.  In need of a builder her neighbour recommended someone who could ‘do it all’.  He seemed a genuine nice guy and his paperwork said he was CORGI registered so Jenny appointed him. His building work seemed good so Jenny recommend him to her sister in law who needed a new boiler.  A few months later, her sister in law returned to her house to find the ceiling had fallen in – her gas boiler was at fault. A (then CORGI) inspector visited and condemned the boiler, noting pages of faults.

Following the inspectors visit Jenny had him check out her property where he found a gas leak. The new floors had to be taken up in order to trace the leak and the property soon looked like it was falling apart. The insurance company wouldn’t take responsibility as Jenny had booked her own builder.  It turned out all his paperwork was fake and he had apparently been warned about it in 2001. He had taken advantage of Jenny’s confused and distressed state after the flooding and left her £1300 out of pocket.

What Next?

Learn more about illegal gas workers
Understand the risks of using an illegal gas worker in your home

Report an illegal gas worker
If you think someone is working on gas illegally then report them

Find a Gas Safe certified business in your area
 
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