Emergency contacts and safety information
Useful numbers and contacts
Gas Emergency Services
- England, Scotland and Wales:
-
- For Natural gas, call the National Gas
Emergency Service Freephone Number: 0800 111 999
- For liquified petroleum gas (LPG),
- Bulk and Metered supplies; see telephone number on the bulk
storage vessel or at the meter
- Cylinder supplies; See gas supplier emergency contact details
in the local telephone directory*
- Northern Ireland:
-
- For Natural gas, call the Northern Ireland Gas
Emergency Service: 0800 002 001
- For liquified petroleum gas (LPG),
- Bulk and Metered supplies; see telephone number on the bulk
storage vessel or at the meter
- Cylinder supplies; See gas supplier emergency contact details
in the local telephone directory*
- Isle of Man:
-
- For Natural gas, Towns gas** and LPG, call Manx Gas Ltd: 01624
644 444
- Guernsey:
- For Mains gas** and LPG, call Guernsey Gas Ltd: 01481
749000
- Jersey:
-
- For Mains gas** and LPG, call Jersey Gas Company Ltd: 01534
755555
- Contact details of the four main suppliers of LPG in
Great Britain
- Calor: 08457 444 999
- BP: 0845 607 6118
- Flogas: 0845 720 0100
- Shell: 0870 7539 999
* For cylinder supplies on caravan parks and hire boats, the
site owner and/or boat operator may also have responsibilities.
Advice may be obtained from the gas company identified on the
cylinder through their emergency contact details.
Information
Gas
- Health and Safety Executive (HSE) in GB Gas Safety Line:
- Health and Safety Executive for Northern Ireland (HSENI)
- The Health and Safety at Work Inspectorate for the Isle of Man
(HSWI)
- Health and Safety Executive for Guernsey
Oil and Biofuel
- Oil Firing Technical Association (OFTEC)
Solid fuel and Biomass
- Heating Equipment Testing and Approval Scheme (HETAS)
Plumbing
- Association of Plumbing and Heating Contractors (APHC)
- The Chartered Institute of Plumbing and Heating Engineering
(CIPHE)
- Scottish and Northern Ireland Plumbing Employers' Federation
(SNIPEF)
Advice on building regulations
- Local Authority Building Control (LABC)
Advice on carbon monoxide alarms
- Council of Gas Detection and Environmental Monitoring (CoGDEM)
Medical information
Patient support groups
- Carbon Monoxide and Gas Safety Society (CO-Gas Safety)
- CO-Awareness Ltd
** Mains gas and Towns gas
Guernsey and Jersey in common with the United Kingdom and the Isle
of Man have LPG supplies, but where they differ, is that they do
not have any Natural gas installations. The gas used in the mains
distribution system is a manufactured LPG/Air mixture (otherwise
known as ‘mains gas’). The mains gas consumers are served by a
network of underground mains emanating from a LPG/Air production
plant, where the gas is processed, constantly monitored and checked
for quality and purity.
Gas Installations in the Isle of Man are similar to those found
in Guernsey and Jersey; however the Isle of Man is currently
undergoing a gas conversion programme, whereby many of its LPG/Air
installations on its ‘Towns gas’ network are being converted to
burn Natural gas. There are also some 6,000 installations still
using LPG/Air. The plan is to convert the existing LPG/Air
installations to Natural gas by 2012.