Useful contact numbers
Useful numbers and contacts
Emergency contacts
- National Gas Emergency Service,
- England, Scotland and Wales;
- For Natural gas and LPG, call the National Grid Gas Emergency
Freephone Number: 0800 111 999
- Isle of Man:
- For Natural gas and LPG, call Manx Gas Ltd: 01624 644 444
- Northern Ireland:
- For Natural gas, call Phoenix Natural Gas: 0800 002 001
- For LPG
- Bulk and Metered supplies; see telephone number on the bulk
storage vessel or at the meter
- Cylinder supplies; See gas supplier emergency contact details
in the local telephone directory*
- Jersey:
- For Natural gas and LPG, call Jersey Gas Company Ltd: 01534
755555
- Guernsey:
- For Natural gas and LPG, call Guernsey Gas Ltd: 01481
749000
- visit www.nationalgrid.com/uk/Gas/Safety/Emergency
- Contact details of the four main suppliers of LPG in Great
Britain
- Calor: 08457 444 999
- BP: 0845 607 6118
- Flogas: 0845 720 0100
- Shell: 0870 7539 999
* For cylinder supplies on caravan parks and hire boats, the
site owner and/or boat operator may also have responsibilities.
Advice may be obtained from the gas company identified on the
cylinder through their emergency contact details.
Information
Gas
- Health and Safety Executive (HSE) Gas Safety Line:
- IGEM (Institution to Gas Engineers and Managers)
Oil
- Oil Firing Technical Association (OFTEC)
Coal and wood
- Solid Fuel Association (SFA)
- Heating Equipment Testing and Approval Scheme (HETAS)
- Association of Professional and Independent Chimney Sweeps
(APICS)
- Guild of Master Sweeps (GMS)
- National Association of Chimney Sweeps (NACS)
Plumbing
- The Chartered Institute of Plumbing and Heating Engineering
(CIPHE)
- Scottish and Northern Ireland Plumbing Employers' Federation
(SNIPEF)
Advice on carbon monoxide alarms
- Council of Gas Detection and Environmental Monitoring (CoGDEM)
Medical information
- NHS Direct
- NHS Choices
- Health Protection Agency (HPA)
Patient support groups
- Carbon Monoxide and Gas Safety Society (CO-Gas Safety)
- CO-Awareness Ltd