Contact us
General enquiries
By phone:
0800 408 5500
If you have hearing difficulties you can use our text phone
service on 0800 408 0606.
Outside of office hours and when Gas Safe Register is
closed you can use this website to find or check a Gas Safe
registered engineer or call 0800 408 5500 and use the
automated telephone service.
By email:
enquiries@gassaferegister.co.uk
By post:
PO Box 6804
Basingstoke
RG24 4NB
In an emergency
If you smell gas then call the free 24-hour National Grid
Gas Emergency Helpline:
- England, Scotland and Wales: 0800 111 999
- Isle of Man: 01624 644 444
- Northern Ireland : 0800 002 001
- Jersey: 01534 755555
- Guernsey: 01481 749000
Gas engineers
If you are a gas engineer and you wish to contact us regarding
your renewal or registration with Gas
Safe Register then please either email us at register@gassaferegister.co.uk
or call us on 0800 408 5577 or 01256 650 005.
For technical support please call 0800 408 5577 or 01256 650 005
and press option 1. Please email technical support at
technical@gassaferegister.co.uk.
Media enquiries
*PLEASE NOTE THIS NUMBER IS FOR PRESS AND MEDIA
ENQUIRIES ONLY*
Marketing requests
For all marketing materials such as
free leaflets/posters, web banners and any other general
marketing requests please email marketing@gassaferegister.co.uk.
Complaints
If you have a complaint about Gas Safe Register please call us
on 0800 408 5500 or email enquiries@gassaferegister.co.uk
If you have a complaint about a Gas Safe registered engineer you
can make a complaint via our website
If you rent a property and your landlord is not complying with
gas safety law you can complain to the Health and Safety Executive
(HSE) via the HSE
website
For emergency contacts and other contact details visit our
useful contacts page.