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Contact us

General enquiries

By phone:


0800 408 5500

If you have hearing difficulties you can use our text phone service on 0800 408 0606.

Outside of office hours and when Gas Safe Register is closed you can use this website to find or check a Gas Safe registered engineer or call 0800 408 5500 and use the automated telephone service.

By email:

enquiries@gassaferegister.co.uk

By post:

PO Box 6804
Basingstoke 
RG24 4NB

In an emergency

If you smell gas then call the free 24-hour National Grid Gas Emergency Helpline:

  • England, Scotland and Wales: 0800 111 999
  • Isle of Man: 01624 644 444
  • Northern Ireland : 0800 002 001
  • Jersey: 01534 755555
  • Guernsey: 01481 749000

Gas engineers

If you are a gas engineer and you wish to contact us regarding your renewal or registration with Gas Safe Register then please either email us at register@gassaferegister.co.uk or call us on 0800 408 5577 or 01256 650 005.

For technical support please call 0800 408 5577 or 01256 650 005 and press option 1.  Please email technical support at technical@gassaferegister.co.uk.

Media enquiries

*PLEASE NOTE THIS NUMBER IS FOR PRESS AND MEDIA ENQUIRIES ONLY*

Marketing requests

For all marketing materials such as free leaflets/posters, web banners and any other general marketing requests please email marketing@gassaferegister.co.uk.

Complaints

If you have a complaint about Gas Safe Register please call us on 0800 408 5500 or email enquiries@gassaferegister.co.uk

If you have a complaint about a Gas Safe registered engineer you can make a complaint via our website

If you rent a property and your landlord is not complying with gas safety law you can complain to the Health and Safety Executive (HSE) via the HSE website

For emergency contacts and other contact details visit our useful contacts page.

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