HELP for vulnerable PEOPLE
Do you need help to stay Gas Safe? Advice to help vulnerable
people such as the blind is available.
What is Gas Safe Register?
Gas Safe Register is the official list
of gas engineers who are registered to work safely and legally on
gas appliances. By law, all gas engineers must be on the Gas Safe
Register. It has replaced CORGI registration.
If you are blind you might find the following useful:
- All Gas Safe registered engineers carry an ID card to show you
they are Gas Safe registered when they turn up at your
- Braille does not confirm an engineer’s identity and is not
included on the Gas Safe Register ID
card. However the engineer's licence number is displayed using
raised numbers across the middle of the card to make it easier for
customers who have restricted vision to check an engineer is
- Use the 'Find a registered gas
business' service and 'Check a gas
engineer' service in the panel on the right of this page or
call 0800 408 5500.
- Agree with the Gas Safe registered business a password for
their engineer to quote when they arrive on your
- You could arrange to have a trusted friend or family member
present when the gas engineer calls.
Gas safety advice for vulnerable people
Have a gas safety check every year
Get your gas appliances regularly serviced
and safety checked every year. Annual servicing not only helps
keep your heating and hot water working properly, it helps keep you
Are you entitled to a free gas safety check?
You could be entitled to a free gas safety check. Gas suppliers
have a duty to provide free gas safety checks to some vulnerable
A free gas safety check may apply to home owners on means tested
- are elderly, disabled or
chronically sick and either live alone or with others who are
all elderly, disabled, chronically sick or under 18
- are living with others where at least one child is under 5
- have not had a gas safety check carried out at the premises in
the last 12 months
- do not occupy premises where a landlord is responsible for
arranging a check under regulations made under the Health and
Safety at Work Act
What are the dangers of unsafe gas work?
In the right hands gas is safe, but badly fitted and poorly
serviced gas appliances can cause gas leaks, fires, explosions and
carbon monoxide poisoning. Carbon
monoxide is a poisonous gas. It has no taste, colour or smell and
it can make you feel seriously ill.
If you are suffering from headaches, dizziness, nausea,
breathlessness, collapse or loss of consciousness and you don’t
know why, it might be a sign of carbon monoxide poisoning and you
should see a doctor immediately.
Install a carbon monoxide alarm
Ask a friend, relative or care visitor to help you by installing
an audible carbon monoxide alarm in your
For people with hearing difficulties, there are a number of
specialist carbon monoxide alarms on the market. For advice on
which alarm is right for your needs, contact the Council of Gas Detection and
Environmental Monitoring (CoGDEM) on 0800 1694 457.
Ask for help to spot signs of danger in your home
Ask a friend, relative or care visitor to look at the flame on
all your gas appliances, which should always be crisp blue. A lazy,
orange flame indicates that carbon monoxide could be produced.
Only use your gas appliances as intended
It is dangerous to use your gas cooker as a form of heating. Do
not block air vents and chimneys to stop draughts – they might be
essential for your gas appliances to work safely.
Sign up to receive gas safety updates to help you stay safe
Carbon monoxide poisoning symptoms
- loss of consciousness
Find out more about carbon monoxide